Privacy Policy for Goliath Car Care
At Goliath Car Care, located at 6581 43rd St #1501, Pinellas Park, FL 33781, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
Information We Collect
We collect various types of information in connection with the services we provide, which include automotive collision repair, auto body painting, dent removal, vehicle restoration, and coordination with insurance claims. This information allows us to understand your needs, provide tailored service, and improve our offerings.
Personal Data You Provide Directly to Us:
- Contact Information: Such as your name, email address, phone number, and physical address, which you provide when requesting an estimate, scheduling a service, or engaging with our customer service.
- Vehicle Information: Details about your car, truck, or SUV, including make, model, year, VIN (Vehicle Identification Number), license plate number, and information about the damage or service required. This is essential for providing accurate estimates and performing repairs.
- Insurance Information: If you are involving an insurance claim, we may collect details such as your insurance provider, policy number, and claim number to facilitate the repair process and communication with your insurer.
- Payment Information: When you make a payment for our services, we may collect billing details. However, actual payment processing is often handled by third-party processors, and we do not store sensitive payment card details on our servers.
- Communications: Records of your correspondence with us via phone, email, or in-person interactions, including notes about your service requests and preferences.
Information Collected Automatically:
When you visit our online platform, we may collect certain information automatically from your device using technologies like cookies and web beacons.
- Usage Data: Information about how you interact with our online platform, such as pages viewed, services you searched for, duration of visits, and referral sources.
- Technical Data: Your IP address, browser type, operating system, device identifiers, and other technical information. This helps us ensure the security and functionality of our site.
How We Use Your Information
We use the information we collect for various purposes, primarily to provide and improve our independent automotive collision repair and body shop services.
- Service Delivery: To provide collision damage repair, repainting, dent removal, bumper and panel replacement, cosmetic restoration, and other services you request.
- Communication: To communicate with you about your vehicle, service estimates, repair status, appointments, and other service-related matters.
- Insurance Coordination: To facilitate and coordinate with insurance claims on your behalf when applicable.
- Billing and Payments: To process payments for services rendered and manage our financial transactions.
- Improvement of Services: To analyze how our services are used and to improve the quality of our workmanship, customer service, and online platform.
- Legal and Safety: To comply with legal obligations, resolve disputes, and enforce our agreements.
Disclosure of Your Information
We may share your information with third parties only in specific situations, ensuring your privacy is respected.
- Service Providers: We employ third-party companies and individuals to facilitate our services (e.g., payment processing, IT support, insurance claim management). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- Insurance Companies: When you involve an insurance claim for your repairs, we will share necessary transactional and vehicle damage details with your insurance provider to process the claim effectively.
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as a business asset.
Data Security
The security of your data is paramount to us. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review our security procedures to consider new technologies and methods.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
- The Right to Access: You have the right to request copies of your personal data.
- The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
- The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Goliath Car Care
6581 43rd St #1501
Pinellas Park, FL 33781